Tekaneh Privacy Policy

 

 

A Lady Bergamot Design

Last updated: November.8.2025

 

Tekaneh (“we,” “us,” or “our”) is dedicated to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our website or making a purchase, you agree to the terms described below.

 

 

 

 

1. Information We Collect

 

 

 

Information You Provide Directly

 

 

• Name

• Email address

• Shipping and billing address

• Phone number (optional)

• Payment information (processed securely by third-party providers)

 

 

 

Automatically Collected Information

 

 

When you visit our website, Wix may automatically collect:

 

• IP address

• Device and browser details

• Pages visited and actions taken

• Cookies and similar technologies used for site functionality and analytics

 

 

We do not receive full credit card numbers — these are handled by secure payment processors.

 

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

• Process and fulfill your orders

• Provide customer service

• Communicate about order updates

• Improve our website and user experience

• Send newsletters only if you sign up

• Comply with legal and tax obligations

 

 

We never sell or trade your information.

 

 

 

 

3. Sharing Your Information

 

 

We share your information only with trusted service providers who help us operate our business:

 

• Wix (website hosting and infrastructure)

• Payment processors (e.g., PayPal, Wix Payments)

• Shipping carriers (e.g., Canada Post, UPS)

• Analytics tools if enabled within Wix

 

 

These companies may access your information only as needed to perform their services.

 

 

 

 

4. Email & Newsletter Consent

 

 

If you choose to subscribe to our newsletter, we may send occasional product updates or promotions.

 

You can unsubscribe anytime through the link in any email or by contacting us at

📧 tekaneh@theladybergamotdesign.com

 

If you do not subscribe, we will only contact you about your order or support requests.

 

 

 

 

5. Cookies & Tracking Technologies

 

 

Wix uses cookies to:

 

• Operate the website

• Maintain security

• Enable core site features

• Analyze how visitors use the site

 

 

You can control cookies through your browser settings, though disabling them may affect site performance.

 

 

 

 

6. Data Retention

 

 

We keep personal information only as needed:

 

• Order information: up to 7 years for tax/legal compliance

• Newsletter data: until you unsubscribe

• Account information (if created): until you delete it or request its removal

 

 

 

 

 

7. Your Rights

 

 

Under Canadian privacy laws (PIPEDA) and applicable international laws, you may:

 

• Request access to your personal information

• Ask us to correct inaccurate information

• Request deletion of your data (unless legally required to keep it)

• Withdraw consent for marketing communications

• Ask questions about how your data is used

 

 

Contact us at:

📧 tekaneh@theladybergamotdesign.com

 

 

 

 

8. Data Security

 

 

We take reasonable measures to protect your personal information.

Payment information is encrypted and handled only by secure third-party processors.

 

While we do our best to safeguard your data, no online system is 100% secure.

 

 

 

 

9. Children’s Privacy

 

 

Our website is not designed for children under 13.

We do not knowingly collect personal information from children.

 

 

 

 

10. Changes to This Policy

 

 

We may update this Privacy Policy occasionally.

When we do, we will revise the “Last updated” date at the top of this page.

 

 

 

 

11. Contact Us

 

 

If you have questions about this Privacy Policy or wish to make a request, contact:

 

📧 tekaneh@theladybergamotdesign.com

🌐 Tekāneh — A Lady Bergamot Design

📍 Based in Canada